Privacy Policy for Kheir Medical Telehealth Services
Last Updated: 01-09-2024
1. Introduction
Kheir Medical (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access our telehealth services via our website located at drsdiet.com. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect various types of information to provide our telehealth services effectively. This information includes but is not limited to:
Personal Information: Information such as your name, contact details, date of birth, and medical history.
Health Information: Information related to your health conditions, treatments, and consultations with our healthcare professionals.
Payment Information: Data required to process payments for our services.
Usage Information: Information about how you interact with our website, including IP addresses, browser type, and device identifiers.
Cookies: Information collected through cookies (please refer to Section 4 for details).
3. How We Use Your Information
We use the collected information for the following purposes:
Providing Telehealth Services: To facilitate telehealth consultations, diagnose health conditions, and recommend treatments.
Billing and Payment: To process payments for our services and verify insurance information.
Improving Services: To enhance the quality of our telehealth platform, personalize your experience, and conduct research.
Legal Compliance: To comply with legal and regulatory obligations.
Communication: To contact you for appointment reminders, updates, and important notifications.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. These technologies help us analyze website traffic, track user interactions, and remember your preferences. You can manage your cookie preferences through your browser settings.
5. Third-Party Links and Embedded Content
Our website may contain links to third-party websites or embedded content (e.g., videos, social media plugins). These third-party websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of these third-party websites before interacting with them.
6. Data Security
We take reasonable measures to safeguard your personal information. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
7. Disclosure of Information
We may share your information with third parties in the following circumstances:
Healthcare Providers: To facilitate telehealth consultations, we may share your information with our network of healthcare professionals.
Legal Requirements: If required by law or in response to a legal request, we may disclose your information.
Business Partners: In case of business partnerships, mergers, acquisitions, or asset transfers, your information may be shared as necessary.
8. Your Choices
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about your data, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any updates on our website and notify you if required by law.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:
Kheir Medical
Box 124
New York NY 10953
Phone: (201) 337-6286
Email: info@kheirmedical.com
Thank you for trusting Kheir Medical for your telehealth needs. Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your information.
We understand that timely delivery is crucial, and we make every effort to deliver your order within the estimated time frame specified during the checkout process. Please note that the estimated delivery time may vary based on factors such as product availability, destination, and shipping method selected.
Once you place an order, our dedicated team begins processing it promptly. This includes verifying the order details, conducting quality checks, and preparing the package for shipment. The order processing time may vary depending on the product, with some items requiring additional handling or customization.
To keep you informed about the progress of your delivery, we provide shipment tracking for most orders. Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. This allows you to monitor the status of your shipment and estimate its arrival.